Amy Portillo.
Amy Portillo.

Experience

iOS Developer & IT Technician

IT Department, Carolina University

November 2025 – Present

  • Developed a full-stack iOS inventory management application in Swift and SwiftUI to track marketing materials across university departments, implementing real-time cloud synchronization, user authentication, and image storage using Supabase, with Git version control for deployment management.
  • Provided Tier 1 and Tier 2 technical support for university IT systems via Freshdesk, resolving hardware, software, and printer issues for 500+ staff and students.
  • Managed the IT ticketing system workflow, triaging 50+ weekly requests and ensuring timely resolution for smooth daily operations.
Swift
SwiftUI
Xcode
Git
Swift Package Manager
GitHub
Supabase
DaaS
Freshdesk

Web Developer

International Student Services, Carolina University

Jan 2025 – November 2025

  • Developed and maintained the job portal web application using Python, Django, Bootstrap and Azure.
  • Implemented responsive designs with Bootstrap.
  • Enhanced user experience by optimizing UI elements and forms.
  • Integrated database solutions for student records and employment data.
Python
JavaScript
HTML
CSS
Django
Bootstrap
Tailwind
GitHub
Google Sheets
Azure
Databases

UX/UI Designer

Freelance / Personal Projects

March 2025 – Present

  • Designed interactive web and mobile interfaces for personal projects.
  • Created wireframes, mockups, and prototypes to improve UX flows.
  • Conducted user testing and iterated designs based on feedback.
  • Built landing pages and interactive sites using Webflow and Figma.
JavaScript
HTML
CSS
Webflow
Figma
Sketch
GitHub

Project Manager

International Student Services, Carolina University

July 2025 – November 2025

  • Managed a team of 5 workers to maintain the university's international student services.
  • Planned, delegated, and tracked development tasks for multiple projects.
  • Optimized workflows and improved site uptime, performance, and UX.
  • Communicated with supervisors to define requirements and priorities.
Leadership
Project Planning
Team Coordination
Time Management
Bilingual

Certifications & Courses

Google UX Design Professional Certificate

Coursera • Completed

Angela Yu Full Stack Development Bootcamp

Udemy • Completed

AWS Cloud Foundations

Amazon • Completed

Cisco Networking Course

Cisco Networking Academy • In Progress