Experience

iOS Developer & IT Technician

IT Department, Carolina University

November 2025 – Present

Developed a full-stack iOS inventory management application in Swift and SwiftUI to track marketing materials across university departments, implementing real-time cloud synchronization, user authentication, and image storage using Supabase, with Git version control for deployment management.
Provided Tier 1 and Tier 2 technical support for university IT systems via Freshdesk, resolving hardware, software, and printer issues for 500+ staff and students.
Managed the IT ticketing system workflow, triaging 50+ weekly requests and ensuring timely resolution for smooth daily operations.

Swift

SwiftUI

Xcode

Git

Swift Package Manager

GitHub

Supabase

DaaS

Freshdesk

International Student Services, Carolina University

July 2025 – November 2025

Led a cross-functional team of 15 student assistants, optimizing capacity and prioritizing tasks to support 140+ international students while maintaining consistent service quality.
Planned, delegated, and tracked project tasks using Agile-inspired workflows, improving efficiency and delivery predictability across multiple initiatives.
Streamlined processes and optimized operational workflows, enhancing site performance, uptime, and user experience.
Collaborated with department leadership to define requirements, establish priorities, and manage trade-offs across technical and administrative projects.

Leadership

Project Planning

Team Coordination

Time Management

Bilingual

International Student Services, Carolina University

Jan 2025 – November 2025

Collaborated with a development team to build and maintain the job portal web application using Python, Django, Bootstrap, and Azure, connecting 140+ international and federal work-study students with campus employment opportunities.
Implemented responsive, user-centered designs with Bootstrap, HTML, CSS, and JavaScript, improving cross-device UX and accessibility across the platform.
Optimized UI elements, forms, and workflows to enhance user experience and streamline student interactions.
Integrated and managed database solutions for student records and employment data, ensuring accuracy, security, and performance while coordinating work across the development team.

Python

JavaScript

HTML

CSS

Django

Bootstrap

Tailwind

GitHub

Google Sheets

Azure

Databases

Google Project Management Professional Certificate

Coursera • Completed

Google UX Design Professional Certificate

Coursera • Completed

Angela Yu Full Stack Development Bootcamp

Udemy • Completed

AWS Cloud Foundations

Amazon • Completed

Cisco Networking Course

Cisco Networking Academy • In Progress